Digital Transformation Services

Design a powerful technology strategy and implement solutions that deliver value and fuel growth.

CREO’s experienced IT executives, engineers, and project managers align people, process, and technology with business objectives to drive meaningful results for our clients.

How We Help Clients

  • Digital Strategy & Leadership
  • Laboratory and Clinical Research Systems
  • Cloud-Enabled System Design & Implementation
  • IT Operations Support & Management

Digital Strategy & Leadership

We drive strategy, operational excellence, and business alignment, to transform your business through cost-effective digital solutions.

CHALLENGES

Businesses rely on technology to enable efficiencies and support distributed workforces. As executives evaluate how best to leverage technology across the business, they need trusted, experienced advisors to:

  • Drive Strategy: align digital solutions with business goals identifying strategic investments and key initiatives
  • Deliver Excellence: establish performance metrics to ensure technology teams deliver the value the business requires
  • Develop Staff: evaluate staffing levels and resourcing plans
  • Apply Best Practices: compare IT operations to industry best practices to ensure effective, efficient service delivery models are in place

Our Solutions

Technology Assessments & Diligence ​

We evaluate the current state from the lens of people, process, technology, data, governance, and change management to identify key opportunities to drive business value.

Digital Strategy & Roadmap Development 

We align the digital strategy with business goals and industry best practices and create an execution roadmap to deliver tangible results.

Fractional & Interim Leadership

We serve as fractional and interim technology leaders during times of change and for organizations who need experienced leadership on a part-time basis.

Laboratory and Clinical Research Systems

We identify and implement leading solutions to support the unique needs of clinical research, pharmaceutical, and laboratory services organizations. 

CHALLENGES

Our clients in the regulated life sciences sector face unique challenges in selecting and implementing effective, integrated, and secure platforms that meet the needs of distributed teams and satisfy regulatory requirements. Leaders must weigh business and compliance impacts and implement a robust approach to:​

  • Designing a digital strategy to transform clinical research and laboratory operations for distributed and global teams​
  • Creating an optimized and integration application ecosystems that leverages best-of-breed solutions while maintaining data integrity​
  • Evaluating product promises and assessing the impact of modern cloud-based, electronic platforms on existing paper and digital workflows 
  • Qualifying vendors and updating data management plans​
  • Migrating data, training staff, and completing computer system validation to transition to new technologies​

Our Solutions

Laboratory Informatics

We evaluate workflows and requirements to drive the successful selection and implementation of digital platforms including LIMS, ELN, CMMS, environment monitoring, and sample management. 

Clinical Research Systems

We design and implement integrated application environments to address data management challenges while leveraging best-of-breed solutions including EDC, eReg, eSource, eSafety, and CTMS. 

Quality Management Systems

We leverage our experience working side-by-side with QA teams to establish requirements and select and implement QMS platforms right-sized for the company’s requirements and growth objectives.

Cloud-Enabled System Design & Implementation

We design and implement modern cloud-based infrastructures for a “work anywhere” employee base while employing world-class operating standards.

CHALLENGES

IT teams must provide secure, stable, and effective systems for companies with remote and office-based staff while balancing demands of:

  • Selecting Technology: identifying and implementing the most effective, secure, and affordable solutions to meet the needs of geographically distributed staff and the unique needs of regulated businesses
  • Deploying New Systems: establishing a plan of action to move from existing platforms to new systems while minimizing risks and system downtime
  • Migration to the Cloud: establishing a plan to migrate on-premise systems to modern cloud-based solutions

Our Solutions

Enterprise Application Selection & Implementation

We guide teams in a proven structured process to select ERP, CRM, HRIS, and other enterprise platforms that address the standard and unique requirements of the business, to redesign business processes, and to ensure the system as implemented meets the business and investment goals.​

Microsoft 365 Design & Implementation

We help organizations maximize and manage their investment in Microsoft 365’s powerful tools including Exchange, Teams, SharePoint, OneDrive, Intune, Azure AD, and advanced security controls.

Cloud and Hybrid Infrastructure Design

We create robust, affordable, and effective technical systems for on-premise, cloud, and hybrid architectures to meet the resiliency and scalability needs of the business.

Systems Implementation

We lead the successful design and deployment of new IT systems within infrastructure-as-a-service (IaaS) and on-premise environments.

IT Operations Support & Management

We transform the business of IT through the implementation of IT Service Management best practices (ITSM/ITIL) and the direct delivery of day-to-day support and IT operations management.​

CHALLENGES

Keeping an IT environment running smoothly requires skilled staff and continuous attention.  Our clients face the challenge of ensuring that critical IT systems are maintained, managed, and supported so they are always available. Some of these challenges include: 

  • Selecting Technology: identifying and implementing the most effective, secure, and affordable solutions to meet the needs of geographically distributed staff and the unique needs of regulated businesses
  • Deploying New Systems: establishing a plan of action to move from existing platforms to new systems while minimizing risks and system downtime
  • Managing and maintaining IT systems and infrastructureensuring systems are patch, maintained, and supported throughout their lifecycle.​
  • Delivering consistent serviceproviding excellent support to staff located anywhere in the world

Our Solutions

Fractional & Interim Leadership 

We serve as fractional and interim technology leaders during times of change and for organizations who need experienced leadership on a part-time basis.​

Global Service Desk Support

We provide remote support to staff across the globe to ensure they remain productive. We share performance metrics, provide updates, and align IT services with business needs.

System Engineering & Support

We support current systems as well as help select and implement new systems to support the business. This includes management of vendors, contracts, and licenses.​

Administrative Support for IT Services

We provide administrative support for IT services including invoicing, purchasing, tracking, license management, and other related needs to support the IT function.​

Our People

Connie Pearcy

Senior Managing Director

To each new engagement, Connie brings her leadership experiences working in nonprofit, private, and public companies across…

George Woods

Senior Manager

George is an accomplished, results driven global IT professional with over 20 years of experience leading large-scale IT Transformation…

Siva Chockalingam

Senior Consultant

Siva is an accomplished and dynamic global professional, boasting over 13 years of invaluable experience in leading teams…

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We’re ready to help.

Ready to turn IT into a business accelerator?
Don’t wait to connect with CREO.